Egb Terms and Conditions — Complete information on your rights and responsibilities

Egb is an internationally licensed online gaming and betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") apply to the egb website, mobile application, and all associated services.

Egb reserves the right to update these Terms at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

• These Terms are available in both Bangla and English. In the event of any dispute, the English version shall prevail.
• These terms and conditions apply regardless of the device or platform used to access egb.
• If any part of these terms is found to be legally invalid, the remaining provisions shall continue to be in full effect.

To register with egb and use our services, you must meet the following eligibility criteria:

• You must be at least 18 years old.
• You are registering on your own behalf, not on behalf of anyone else.
• Only one account may be created per mobile number or email address.
• All information provided at registration must be truthful, accurate, and up to date.

You are solely responsible for keeping your account password and login details confidential. egb will not be liable for any loss resulting from unauthorized use of your account. If you suspect unauthorized access, contact us immediately at support@egb.onl.

Egb reserves the right, at its sole discretion, to decline any registration or close any account, particularly where it believes these Terms are being violated.

Egb supports deposits and withdrawals via various mobile banking channels, including Mobile Pay, Nagad, and Rocket. Payment terms are outlined below:

• Minimum deposit: ৳200 (may vary depending on the payment method).
• Minimum withdrawal: ৳500.
• Withdrawal processing time: typically 15 minutes to 24 hours.
• Withdrawals must be made through the same method used for the deposit.
• KYC verification is mandatory for withdrawals.

Egb complies with Anti-Money Laundering (AML) policies. Suspicious financial activity is monitored and may be reported to the relevant authorities where necessary.

Egb offers a variety of bonuses and promotional offers. Each offer has its own terms, which are detailed on the relevant promotion page. General bonus terms:

• Once a bonus is accepted, withdrawals will not be permitted until the wagering requirements have been met.
• Wagering requirements are generally between 15x and 30x the bonus amount.
• Bonuses are generally valid for 7 to 30 days.
• A member may not claim the same bonus offer more than once.
• Claiming a bonus multiple times from the same device, IP address, or household is not permitted.

Any attempt to abuse bonuses or claim them fraudulently will result in cancellation of the bonus and may lead to permanent account closure. egb's decision in such matters is final.

All betting and gaming activities on egb are governed by the applicable game rules. General gaming conditions:

• Once a bet is placed, it cannot be changed or cancelled (unless otherwise specified).
• If a game is interrupted due to a technical error, it will be considered void and the stake will be refunded.
• In live games, the dealer's decision is final.
• Egb is not responsible for game disconnections caused by network issues.
• Any attempt to exploit software or game errors for financial gain will result in forfeiture of winnings.

Egb uses a certified Random Number Generator (RNG) to ensure all game outcomes are completely fair. This system is regularly audited by independent third parties.

The following activities are strictly prohibited on the egb platform:

• Creating multiple accounts for the same person (multi-accounting).
• Using another person's account or allowing others to use yours.
• Bonus abuse — claiming the same bonus more than once or obtaining bonuses through fraudulent means.
• Money laundering or any other illegal financial activity.
• Hacking, cheating, or using automated bots in game software.
• Threatening, harassing, or attempting to harm other members on the platform.
• Registering or completing the verification process using false information.

Egb may temporarily or permanently suspend an account under the following circumstances:

• Where there is clear evidence of a Terms violation.
• Failure to complete KYC verification or providing false information.
• Suspicious financial activity.
• Accounts inactive for an extended period (over 12 months).
• At the member's own request.

Members may also request account closure at any time. All valid withdrawals will be processed before the account is closed. However, if the account is closed due to a Terms violation, some or all of the remaining balance may be forfeited.

Egb takes the protection of your personal information very seriously. Our data usage policy:

• Your personal information is used solely for service delivery, verification, and legal compliance.
• Your information is not shared with third parties unless required by law.
• All data is secured with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your data.

Egb believes gaming should be a healthy form of entertainment. We offer the following Responsible Gaming features:

• Option to set daily, weekly, or monthly deposit limits.
• Cooling-off period (temporary break).
• Self-exclusion (permanent or long-term restriction).
• Reality check — automatic reminders after a set period of play.

If you feel your gaming habits are getting out of control, please contact our support team or Responsible Play Page View.

For any dispute, please contact the egb support team first. We aim to respond within 48 hours. Dispute resolution process:

• First step: Contact the support team via live chat or email.
• Second step: If the issue remains unresolved, submit a formal complaint.
• Step 3: egb's compliance team will issue a decision within 14 business days.
• Final step: If still unresolved, you may escalate your complaint to the licensing authority.

In disputes regarding game outcomes, egb's technology logs shall serve as the final and conclusive evidence.

Egb reserves the right to update these terms and conditions at any time. For significant changes:

• Notifications will be sent to your registered email address.
• A notification will be displayed upon logging in to the platform.
• Members will be notified at least 7 days before any changes take effect.

If you do not agree with the changes, you may request to close your account. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

If you have any questions or comments about these Terms, please get in touch with us:

We are committed to answering all your questions. Feel free to reach out to us for any issues or clarifications.